Privacy Policy

What information we collect, use, and why

1. Providing and improving products and services for clients
We collect or use the following personal information:
Usage data – including how you interact with and use our website, products, and services.
Why? To monitor, maintain, and improve the functionality, security, and performance of our products and services.
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2. Operating client or customer accounts
We collect or use the following personal information:
Names and contact details
Why? To manage relationships with clients and enable secure access to our Services.
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3. Information updates or marketing purposes
We collect or use the following personal information:
Names and contact details
Why? To send updates about new features, products, or services — only where you have given your consent.
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4. Dealing with queries, complaints or claims
We collect or use the following personal information:
Names and contact details
Why? To respond to your enquiries, resolve issues, and manage our legal obligations.

Lawful bases and your data protection rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. Which lawful basis we rely on may affect your rights, which include:
• Your right of access – Ask for copies of your personal information, including details about its source and who we share it with.
• Your right to rectification – Ask us to correct or complete personal information you believe is inaccurate.
• Your right to erasure – Ask us to delete your personal data in certain circumstances.
• Your right to restrict processing – Ask us to limit how we use your data.
• Your right to object to processing – Object to the use of your personal data where we rely on legitimate interests.
• Your right to data portability – Request that we transfer your data to another organisation or directly to you.
• Your right to withdraw consent – Where we rely on your consent, you can withdraw it at any time.
We will respond to any request without undue delay and in any event within one month.
To exercise your rights, contact us at info@greenshiftdata.com.

Where we get personal information from

We collect personal information directly from you — for example, when you sign up, submit data, request information, or contact us via our website or by email.

How long we keep information

We retain personal data for up to two years after your last interaction with us, unless a longer retention period is required for legal or contractual reasons.
You can request deletion at any time using your rights outlined above.

Who we share information with

Data processors
We use trusted third parties to deliver our services securely and efficiently:
• Google – for business operations, email, and cloud-based data storage.
• Amazon Web Services (AWS) – for secure infrastructure and hosting of our platforms.
• Webflow – for hosting and managing our website.
• Google Analytics – for monitoring website performance and usage (anonymous data only).
If you contact us via the website, your information may be stored in our UK-based Google Workspace account.
We do not sell or rent your data to third parties.